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insurance says it's totaled, need help/advice



Well folks,

I had a shred of hope that Daun would be wrong and the insurance would just "take care of the repairs", despite being a big hassle.

Nope.

The inspector came out and looked at the car on Monday. He seemed very optimistic and said that it was in good shape for its age, he took down all the option codes and asked about the damage. He said he didn't think it would be totalled because the damage was so minor.

The next day I received a fax from him showing an estimated $1800 in repair costs. I figured he had probably valued the car around $2000, so it wasn't looking good.

I haven't really mentioned to anyone yet that I have invested thousands of dollars and hours in to the car, but I kinda doubt they care anyway.

Today I finally got a call from the insurance company, telling me "the appraisal was finished for your car and it was deemed a total loss, probably based on the mileage and year".



Looking through the faxed damage appraisal, I can see about $800 in expenses that I consider bogus or unnecessary:

2.5 hours of labor for fixing the front bumper, which was lightly scuffed (not even "scratched"); barely noticable and not something I really even care about since the bumper has all kinds of scratches already and someday I will get euros or repaint it.

$180 for new us headlight assy; I expect it to cost less than that to get a replacement euro mainbeam lense and repair the driver headlight myself. Oh, and 1 hour of labor to install the headlights, plus a half hour to aim them. That's all crap I don't mind doing myself if it saves my car from being totaled.

Over 2 hours of labor to remove and install fender flares and molding.. don't know why? The fender wasn't even damaged in the accident.

2.5 hours of labor to repair(?) and blend the fenders. I don't really buy this one since the car is clearcoated, and my understanding is that you can't blend a car with clearcoat?


And.. a half hour to remove and install the windshield wipers. I can (obviously) do this myself before taking it in for paint and body work.

So the old numbers were:
12.6 hrs @ 44/hr for body labor
11.8 hrs @ 44/hr for paint labor
11.8 hrs @ 22/hr for paint supplies
(plus sales tax, etc..)

total: $1790

deleting the aforementioned items brings it down to:

7.4 hrs @ 44/hr for body labor
7.7 hrs @ 44/hr for paint labor
7.7 hrs @ 22/hr for paint supplies

total: $1050

Can I negotiate the totaled status with the insurance and get them to fix my car, or is that "not how things work"?


The message on my voicemail said that a different insurance jerk will be calling in a few days to discuss the "total loss" with me.

I need to know what to do next; should I call the appraiser (does not work for the ins. co), should I call the insurance jerk that just informed me of my car being totalled?

Can I get them to waive the "salvage title" status because the car was hit so lightly that it only broke one headlight and mangled one spot on the hood?

(again, see pictures: http://www.wsu.edu/~treed2/pic1.jpg and
http://www.wsu.edu/~treed2/pic2.jpg)

Man, I'm so irritated and entirely sick of this problem. I should have just stayed home that day.. or beat the living crap out of that dakota driver for paying so little attention that he drove in to the front of my car, head-on.

Grrr

-Toby

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