you might be... Now: Sales

[mr.utility at highstream.net (David Utley)]

Quoting Mark <mardak@cogeco.ca>:
 
> Mark - who many people have mentioned would be a GREAT VW salesman... :D


You already are, Mark...  :-)

David 

> 
> 
> > -----Original Message-----
> > From: scirocco-l-bounces@scirocco.org [mailto:scirocco-l-
> > bounces@scirocco.org] On Behalf Of Matthew H.
> > Sent: April 27, 2004 2:31 PM
> > To: scirocco-l@scirocco.org
> > Subject: Was:you might be... Now: Sales
> > 
> > 
> > ----- Original Message -----
> > From: "Dan Smith" <sad_rocc@yahoo.com>
> > To: "scirocco list" <scirocco-l@scirocco.org>
> > Sent: Tuesday, April 27, 2004 2:06 PM
> > Subject: Re: you might be a rieger rocco owner if...
> > 
> > 
> > > I guess I'm one of the very few that doesn't think it's that big of
> a
> > deal. They don't sell sciroccos or rabbits or anything like that and
> never
> > will. If I was hiring, it wouldn't make a bit of difference if they
> could
> > name the VW watercooled models or not. In the mechanics bay, that
> might be
> > a
> > different story. But even then, I don't think it'd matter much. Do you
> > expect a Dell customer rep to be able to rattle off every previous
> model?
> > The McD's counterboy to tell you all the previous special limited
> > sandwiches
> > that have led up to the current special sandwich? As long as people
> know
> > what they're currently selling, I think they're educated enough.
> > >
> > > Dan
> > 
> > [babble]
> > 
> > It's actually a good point, for sure. Long as you know the products,
> > that's
> > what matters in most respects. Personally, for me, having worked
> retail
> > before(Electronics sales at WallyWorld), I like to feel I can connect
> with
> > my customers and give them that extra little bit of confidence in what
> I'm
> > selling, know what I'm talking about, and even have experience with it
> in
> > the past, maybe just to warn them of shortcomings, or why one thing's
> > better
> > than another. To me, that's more than just selling the product. That's
> > selling repeat business, because if someone knows you've got a bit of
> an
> > inside track, they'll send others to you, and they'll come back
> themselves.
> > I had a lot of repeat customers, and a lot of people that recommended
> me.
> > One thing I will note about the previous models thing, for example...
> > there
> > might be or might have been a feature that was either better or worse
> on a
> > previous model of a computer I would sell, and then I'd tell my
> customer
> > about it to get them hyped for the "latest model", or I would tell
> them
> > where they COULD get the feature, back it up with a few extra
> incentives,
> > and see if they'd bite. If they did, whoo. If they didn't, oh well.
> > 
> > So in my own opinion, I feel it's good to be highly informed of the
> > products, familar with them, and so on. 'S too bad my job thought I
> didn't
> > do anything around there, or I'd still be there. ^.~
> > 
> > If I knew my salesman was an enthusiast for the brand they were
> selling, I
> > would personally be more apt to get the car from 'em, because that
> fact in
> > itself is a vote of confidence. If they didn't like the cars, why sell
> 'em?
> > Personally, I DO wanna sell 'em, one of these days. Though I can see
> where
> > yer comin' from as well. As an enthusiast, you know what you want, and
> > more
> > or less, you wouldn't need the help of a saleman who's also an
> enthusiast,
> > because enthusiasts have their own opinions about cars. ^.^ The
> salesman,
> > in
> > some cases, is better-suited to be the middleman.
> > 
> > There's probably lots more to say about this that I'm not thinking
> about,
> > but hey...
> > 
> > [/babble]
> > 
> > ~Matt
> > 
> > 
> > 
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David Utley
-----------
Cable Volkswagen
405-470-3129
1-800-522-6793