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I faced a close situation to this , well i ordered in last April a superchip
for my Digifant II scirocco 2.0L from England , from a company called Power
Zone , they are a part of the Mini Sport Group , well they charged me 165
pounds for it plus 30 pounds for the shipping , and i paid by visa card
, after 4 days it arrived , and after installing it in the ECU , the car
just stalls after it starts by a second , and a great smell of gasoline
comming out of the exhaust , i called Power Zone back , and they
told me that they'll contact Super chips and will call me back , but they
didn't call back , so i did call them couple of days after , and they told
me to send them back the chip immediately , and also i did , and called
them a week later , and they told me that they received it , and they said
the chip is working , and there's nothing wrong in it , so they figured
that the gasoline's octane level is different from where i live(Jordan)
than Great Britain , so they said i can't have a chip installed on my car
in my country , so i told them to send me some other things as a power
boost vale and lowering springs instead of the money , but they replied
that they don't sell them anymore , so i asked for other thing and they
replied that thay don't have it , and each item i came up with , they came
with an excuse , and then i started feeling that they're not giving my
money back , so i asked for money back , and they said that they will do
a refund as soon as possible , and till now thay didn't , i called them
almost each day for the first month , and they kept on promising till now
, i paid for the overseas phones much more than the cost of the chip
. And now i'm looking for a lawyer to take my case since i have all
the receipts , even the sending them the chip back receipt , i don't know
if there's anyone on the list that lives in Great Britain close to Power
Zone and can help me !!!!!!!!!!!!!!!!!!!!!!!!!
Ayham Idrees
http:///www.scirocco2.de/ayham.htm
tessjobe wrote:
All
VW (Scirocco) owners,
I thought those on the Scirocco
list might be interrested in this.
Taken from a post on the Corrado
list.
All I can say is that is doesn't
suprise me.
**Annonymous Scirocco owner with
multiple bad experinces with New
Dimensions!!! 8(
>Date: Wed, 16 Feb 2000
21:26:31 EST
>From: H20COOLG60@aol.com
>Subject: [Corrado-L] All: from the
rec list More charger talk
>
>Hi Guys,
>
For those of you that have been thinking of going forced
>induction and are considering in
doing any business with New Dimensions
>here is a story about a friend of
mine that will make your stomach
>turn...
>
> Here we go. Last year at about
this time my friend Nick decided to
>take his 91 Corrado G60 to the next
level. He spoke to his VW mechanic
>and asked him for some advice on
the topic. His mechanic told him about
>the TEC chargers and that they have
finally arrived in the AMERICAN
>market via New Dimension of good
old California. Nick was so excited
>that he did not waste a moment until
he got the full scoop on these
>chargers. Like a true enthusiast,
he decided to go for it. In a matter
>of a month he took his hard earned
money and purchased a top of the line
>GT1 TEC CHARGER. This charger came
equipped with the uprated bearings,
>larger intake tract, dual belt. It
was supposed to be indestructible, or
>so said the New Dimensions sales
rep. My buddy spent lots of cash but he
>felt it would be justified, after
all it was supposed to be
>indestructible......yaaaaaaaa sure.
After a somewhat tricky
>installation, tricky because New
Dimensions did not sent any
>instructions with regards to installing
a modified G60 with a double
>belt design, the charger was finally
in!!!It required a lengthy break-in
>but in all honesty, it worked beautifully.
Nick was in cloud nine, for
>at least 4 and a half months, that
is..... During the forth month he
>decided to order the 68 mm pulley
from New Dimensions, unlike a regular
>G-60 pulley this one was a bit different
so that it can accommodate the
>double belt design. To his surprise,
the pulley would not fit. After his
>mechanic took a closer look at it
he noticed that the inner wall of the
>pulley was caved in from one of three
pins that helped hold this unique
>pulley together. His mechanic then
put the old pulley back on and told
>Nick to send the flawed 68 mm back
for another one. Well too bad, that
>was not were Nick's problems ended.
About three weeks later during a
>nice highway drive, without any warning,
the indestructible TEC CHARGER
>turned into a metal spitting piece
of junk. Along with its destruction,
>it filled his engine and his intercooler
with shards of unwanted metal.
>WHAT A MESS!!!!!! When
I first saw this mess and the look on poor
>Nick's
>face I thought that I was in the
middle of a funeral. His mechanic was
>furious, none of it made any sense
at all. After contacting New
>Dimensions, they said to send the
charger in immediately, along with it
>Nick sent in the flawed pulley as
well, but that was the least of his
>worries. Well, the charger was supposedly
covered for six
>months.....yaaaaaaaa sure.
This is where things get interesting!! It
>seems that New Dimensions had no
intention of giving their customer any
>support at all. After supposedly
analyzing the charger, they decided to
>accuse Nick of tampering with the
internals of the charger, there by
>voiding the warranty.
>HOW'S THAT FOR CUSTOMER SUPPORT!!!!!!!!!!!!!!
They also decided that
>although they sold the charger to
Nick that it really is TEC'S problem
>and
>that Nick should learn to speak German.
What a bunch of clowns!!
>
>Nick is presently pursuing a law
suit against these frauds and if that
>does not work, he, along with other
fellow VW enthusiasts, will make
>sure that many other
>honest people don't get screwed the
same way like he did. He is also
>looking into getting the consumers
board after them.
>I personally will forward this message
as far and as often as I
>can.........IT IS ALL PRINCIPLE FROM
HERE!!
>
>PS: I will keep all in touch
with Nick's situation
>
>For more info, contact Nick's Mechanic
at: Pvolks@usa.net
>
>ALEX
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