Another ND horror story.

>Date: Wed, 16 Feb 2000 21:26:31 EST
>From: H20COOLG60@aol.com
>Subject: [Corrado-L] All: from the rec list More charger talk
>
>Hi Guys,
> For those of you that have been thinking of going forced
>induction and are considering in doing any business with New Dimensions
>here is a story about a friend of mine that will make your stomach
>turn...
>
> Here we go. Last year at about this time my friend Nick decided to
>take his 91 Corrado G60 to the next level. He spoke to his VW mechanic
>and asked him for some advice on the topic. His mechanic told him about
>the TEC chargers and that they have finally arrived in the AMERICAN
>market via New Dimension of good old California. Nick was so excited
>that he did not waste a moment until he got the full scoop on these
>chargers. Like a true enthusiast, he decided to go for it. In a matter
>of a month he took his hard earned money and purchased a top of the line
>GT1 TEC CHARGER. This charger came equipped with the uprated bearings,
>larger intake tract, dual belt. It was supposed to be indestructible, or
>so said the New Dimensions sales rep. My buddy spent lots of cash but he
>felt it would be justified, after all it was supposed to be
>indestructible......yaaaaaaaa sure. After a somewhat tricky
>installation, tricky because New Dimensions did not sent any
>instructions with regards to installing a modified G60 with a double
>belt design, the charger was finally in!!!It required a lengthy break-in
>but in all honesty, it worked beautifully. Nick was in cloud nine, for
>at least 4 and a half months, that is..... During the forth month he
>decided to order the 68 mm pulley from New Dimensions, unlike a regular
>G-60 pulley this one was a bit different so that it can accommodate the
>double belt design. To his surprise, the pulley would not fit. After his
>mechanic took a closer look at it he noticed that the inner wall of the
>pulley was caved in from one of three pins that helped hold this unique
>pulley together. His mechanic then put the old pulley back on and told
>Nick to send the flawed 68 mm back for another one. Well too bad, that
>was not were Nick's problems ended. About three weeks later during a
>nice highway drive, without any warning, the indestructible TEC CHARGER
>turned into a metal spitting piece of junk. Along with its destruction,
>it filled his engine and his intercooler with shards of unwanted metal.
>WHAT A MESS!!!!!! When I first saw this mess and the look on poor
>Nick's
>face I thought that I was in the middle of a funeral. His mechanic was
>furious, none of it made any sense at all. After contacting New
>Dimensions, they said to send the charger in immediately, along with it
>Nick sent in the flawed pulley as well, but that was the least of his
>worries. Well, the charger was supposedly covered for six
>months.....yaaaaaaaa sure. This is where things get interesting!! It
>seems that New Dimensions had no intention of giving their customer any
>support at all. After supposedly analyzing the charger, they decided to
>accuse Nick of tampering with the internals of the charger, there by
>voiding the warranty.
>HOW'S THAT FOR CUSTOMER SUPPORT!!!!!!!!!!!!!! They also decided that
>although they sold the charger to Nick that it really is TEC'S problem
>and
>that Nick should learn to speak German. What a bunch of clowns!!
>
>Nick is presently pursuing a law suit against these frauds and if that
>does not work, he, along with other fellow VW enthusiasts, will make
>sure that many other
>honest people don't get screwed the same way like he did. He is also
>looking into getting the consumers board after them.
>I personally will forward this message as far and as often as I
>can.........IT IS ALL PRINCIPLE FROM HERE!!
>
>PS: I will keep all in touch with Nick's situation
>
>For more info, contact Nick's Mechanic at: Pvolks@usa.net
>
>ALEX