The kind of folks I work with...

[vze28h54 at verizon.net (Chris)]

It seems to me that somewhere I read that the suspension is supposedly 
designed to take into account the crown of roads, however, it was not to 
make the car turn to the right but to keep you going straight and avoid 
irregular tire wear.  The amount is minuscule  and would not cause the car 
to pull noticeably to the right.  I may have seen it in the tire guy column 
in EC mag. (Or a suspension article in EC or GRM mag.)

About noticeably pulling to the right being a feature?  Did this guy work 
for Microsoft?

Why is this guy driving business away by essentially saying "There is 
nothing wrong with your car."  It most likely an alignment problem which 
would typically be non-warranty so the service could have been performed at 
the shop's regular rate.  If it was a mechanical defect under warranty then 
the shop would at least get the warranty rate.

Chris

At 04:58 PM 11/26/2004 -0800, Rob Calderwood wrote:
>I heard that same pull to right BS from a sales person years ago. It was 
>in regards to a used Subaru.
>
>----- Original Message ----- From: "David Utley" <fahrvegnugen@cox.net>
>To: <scirocco-l@scirocco.org>
>Sent: Friday, November 26, 2004 12:10 PM
>Subject: O/T: The kind of folks I work with...
>
>
>>Okay, this was too stupid not to share and since the list is slow...
>>
>>I just heard a story about one of the service writers here, we have four 
>>and -none- of them are mechanical at all...  First, a little background 
>>on this fella.  He has been with the company at least 12 to 13 
>>years.  First, he was a car salesman.  Next, he was a finance 
>>manager.  Then he was new car manager over Kia.  NOW, he is a service 
>>writer (he is too good an ass-kisser to be fired, I s'pose).  Okay, he 
>>was consoling a customer about their car pulling to the right...  He 
>>replied, " Oh, that is a feature of VWs, that's deliberate.  They do that 
>>so that if you fall asleep, it will go off the road instead of into 
>>traffic..."  Okay, with that logic, then the sludging problems with the 
>>1.8Ts in the Passat is actually a feature that stops the car from 
>>over-revving, right?  (banging head)...
>>
>>Okay, another story...  One of the other service writers wrote a ticket 
>>with the line description as follows:  'Customer states there is a noise 
>>from the harmonic balancer, check radio and replace as 
>>necessary..."  Like I said, they are not mechanical...
>>
>>Have a good day today...
>>
>>David  <---  Doing time in the stupid house, yo...
>>
>>Chrome may make it bling, but it don't make the engine sing...
>>
>>
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>
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