Not happy with UPS

[sad_rocc at yahoo.com (Dan Smith)]

UPS now insures all packages for $100 for free, maybe you could get some money that way. I was the originator of that achieved thread and the best way I've found to get packages is see if the local distro place has a counter. Then drive there and bring all the little notes and slips they left, explain them to the counter person and if you're lucky, said person will make it a point to tell the driver to get the package there. Failing that, call corperate headquarters and explain the situation. I managed to get a driver fired along with 2 complaints logged about my distro place that way.
 
Dan

Erik <pats16v@columbus.rr.com> wrote:
I can honestly say both Fed Ex and UPS suck in their own arena's. My
employer sends out 3-8000 packages a day. With either company about 10% get
f'd up.

Erik
----- Original Message ----- 
From: "Clyde" 
To: 
Sent: Thursday, April 01, 2004 3:17 PM
Subject: Not happy with UPS


> This is a response to a post from the archives about UPS, and how bad they
are.
>
> UPS has within the past 3 weeks, dropped a package coming to me destroying
all that was in it and
> refusing to reimburse the shipper, left notes in my mailbox (in my house)
telling me they couldn't
> find my house, been rude the one time they made it to my door and that was
after mailing a
> postcard to me telling me they couldn't find me and me then calling and
repeating the very
> directions written on the box, and right now I'm waiting on a package that
should have shown up by
> now. I hereby promise, no matter what, I will not purchase from a vendor
using UPS, I will
> remember to ask who they use, and I will offer to pay more if they will
ship with another shipper.
> Thank you.
>
> Ah ha! Some progress! I have just gotten the actual phone number of
someone in my local office
> (Syracuse) who promises to help (Tina, 315 433 1695). UPS notoriously
makes it hard to contact
> anyone locally. Tina sounded helpful, but I'm not very optimistic at this
point. Time will tell.
>
> Clyde
>
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