UPS warning (I hate UPS... long)

[flaatr@yahoo.com (Euroroc II)]

Never had a good experience with UPS... I've had inexpensive things shipped 
to my home via UPS and specified no signature required when shipping and 
come home to find little notes saying the driver did not leave the package 
because no one was home to sign for it... I called UPS and they say that 
they leave it to the driver to decide if it is safe to leave a package at a 
location or not. Since I live in a safe home, not an apartment I was 
confused and upset by this, FedEx doesn't pull this.

Example, I ordered a sunroof seal from Potterman on a Thursday and paid 
extra to have it overnighted to me cuz I had this wild hair up my ass to 
rebuild my sunroof that weekend... I got home Friday night and there was a 
little yellow tag! I called UPS and chewed them out, "I paid extra money to 
have this part shipped overnight and no signature required so I would have 
it for the weekend and you did not deliver it... when can I get it?" they 
respond Monday the driver will attempt again. Well I argue that since the 
driver screwed me I don't think I should be expected to take the loss in 
the extra money I paid for overnight since the part could have been sent 
standard 3 day. UPS did not see it my way. Since the office is closed on 
the weekend I had no choice but to wait until Monday. F*** Y** was my 
response... I demanded that they send some one out to the truck or where 
ever my part was and pull it and get it to me today (Yeah I was being a 
dick but I've had this argument with UPS 3 times already on 3 other 
shipments). In the end I was able to drive to the distribution facility 
(not too far from home) and pick up the box with my seal and pack of crispy 
M&M's...

I hate UPS and avoid using them... I could have things shipped to work but 
I reserve this for expensive or fragile parts... It's not fair to the guys 
that work in our shipping department to handle personal items but they are 
cool about it if I do.

-Raffi


At 02:56 PM 3/4/2003 -0800, T. Reed wrote:
>Okay, I'll throw down my 2 cents on all this nonsense since its all
>subjective anyway.
>
>FedEx - Pros:
>- It only cost me $50 to have them ship me a crated 2l 16v block from
>   California (granted, the guy shipping it worked for fedex and got a
>   huge discount)
>- Fast, sometimes early (ie. ahead of schedule) and usually not damaged
>
>FedEx - Cons:
>- Their insane driver almost killed me in a bloody scar-me-for-life
>   car wreck 4 years ago
>- Expensive
>
>UPS - Pros:
>- This space left intentionally blank
>
>UPS - Cons:
>- Never ever (ever) early
>- Expensive
>
>I use USPS whenever possible..
>
>-Toby
>
>On Tue, 4 Mar 2003, Tyler P. wrote:
>
> > I have all the computer equipment for my company shipped fedex 
> ground.  They
> > are fast and we've only had two damaged items from them.  Both items were
> > being shipped down to cali and were damaged at the same station.  We were
> > refunded very well though.   UPS always delivered trashed packages to 
> us but
> > fedex packages always come in very good condition.  They are also cheaper
> > than ups.  Every company has its problems when it gets to a certain 
> size but
> > UPS was ridiculous compared to how good fedex has been for us.
>
>
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