Re: Wheels America (similar bad exp. long)

["Wm. Josiah Erikson" <scirocco@absomotherfuckinlutely.com>]

This sounds like grounds for a lawsuit. I hate it when people get away
with that shit.
	-Josiah

'84 GTi
http://bork.hampshire.edu/josiah

On Thu, 27 Jul 2000, Eric L Ellis wrote:

> I had a similar experience with a company in Ga. called Rennsport. I was
> run off the road by a local redneck and ate my Fittipaldi Interlago up
> pretty good. I sent them the wheel with my name, address, day & night
> time phone #'s, email address, pager #, and cell phone #. (I thought it
> was over kill too) From here (NC) to Ga should take about three days by
> UPS. So 7 WORKING days after the E.T.A., I called to see how everything
> was going. "Oh yes, I'm sorry but that wheel was 0.006" out and we
> couldn't do a thing with it." they said. I was a little miffed at the
> fact that they didn't call me but more angry about having to find a wheel
> that hadn't been made in 4 years. I asked if I could get the wheel back
> and I was told that it was no problem. I figured I would send it to
> another company and get a second opinion. 10 WORKING days pass and I call
> them again, "Just calling to see if my wheel was sent out yet." "No I'm
> sorry, It was thrown away." they said. THEY THREW MY F**KING WHEEL
> AWAY!?! I asked why and they said it was because the face was bent and
> the wheel was over 0.0085" out...(what?) As soon as I confronted them
> about their problem with consistency, they didn't want to talk to me any
> more. 
> 
> I called back for the next 3 weeks asking to speak to the owner (i knew
> his name) and he was never there to take my call or didn't ever get the
> messages to return my call...hmmm, that's strange. So while over at a
> friends house I try the call again. Holy cow, he takes the call! I tell
> him of my dilemma thinking the OWNER would have some compassion and some
> resolve to right the wrong...WRONG! He first questioned the fact that I
> ever sent the wheel to them. Then when confronted with the changing # of
> how far my rim was bent out of shape, he said, "I don't know that THAT
> happened." When I asked him what his company intended to do, he curtly
> responded, "What do you think I should do?".  I told him they should
> replace the wheel or reimburse me for it. He told me that a damaged wheel
> has no value and that they were NOT going to do anything of the sort.
> 
> We came to no agreement and I intend to pay them a visit one day. I won't
> shoot anyone, but I sure hope their store is full of potential customers.
> I was in the NAVY and I can curse at about 1200 words per minute. I
> practice a LOT!
> 
> Eric
> Good, bad...I'm the f^$kin' god d*#ned crazy mutha f^$ker with the gun.
> 
> 
> 
> 
> On Thus, 27 July 2000 04:53:31 -0700 (PDT) Anthony Pelletier
> <vwnuts@yahoo.com> writes:
> > 
> > Which one are you refering to?  I have used the New
> > york branch and wasn't happy with the service at all. 
> > I send them my rim (ups) and after I waited a week and
> > a half I called to inquire about it.  They couldn't
> > find an answer.  So I call back the next day.  They
> > look into it.  The rim is not fixable, but no one can
> > tell me why.  I thought it would have been fixable
> > because I was driving on it before I took it off. 
> > There was a small split that should have been fixable,
> > but at least you could call customers to make them
> > aware of the problem.  Did they think I was going to
> > forget about the rim??  I just think a good reputable
> > business should have called to let the customer know
> > the wheel was not repairable, but they could sell me a
> > refurbished one for $200 yea right.  
> > 
> > My rant is over now
> > 
> > 
> > --- Mark Hausler <mk1scirocco@yahoo.com> wrote:
> 
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