Re: [RANT] Trusting Mechanics

["Chris DeLong" <green536@hotmail.com>]

Well said! I am also a tech at a shop and would have to agree whole 
heartedly on the matter.


>
>Well, just to offer a counter viewpoint....Being that I work at a garage as
>a technician, it's very frustrating for a shop when a car is dropped off 
>and
>the customer hasn't made appointment, which sounds to be the case with your
>car but maybe you did and didn't mention that in the email. The shop does
>sound disorganized being that it took them a whole day to install an
>alternator, but if they were really busy it's understandable.  It's also in
>the shops best interest to double check the customers diagnosis of the
>alternator being bad. It helps to prevent an upset customer when the shop
>tells 'em that the charging light is stil on but they went ahead and
>installed the alternator anyways 'cause the customer wanted them to. In the
>instance the customer is wrong (which I have seen numerous times) it can
>save the customer money in un-needed parts and labor.  $53 to install the
>alternator on anything but an early 8v with the large York style a/c
>compressor sounds a bit on the high side to me.
>
>
>
>                        Kris Rayner
>                 krisrayner@hotmail.com
>             http://www.fix.net/~trzracing/web
>
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Chris DeLong
ICQ#45030867
Seattle, WA USA
'80 16V Rag
'88 Scirocco 16V (for sale!)
'78 Rabbit (16V) Woohoo!
'82 GLI
'80 'Vert
'65 Bus (ugly, but good for campin' W/toaster oven)
'61 17 Window


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