Re: Crappy ass Bilsteins (!?!)

["dale witt" <dwitt1@satx.rr.com>]

Sorry  to hear about your problems with Bilstein....VERY unusual.  I have
used them on both my cars for many years under aggressive to severe driving
conditions and they have performed very well.  I  have friends that have had
problems and their customer service has always been quick and reliable.
Maybe you talked to a temp on a friday afternoon.  For the Scirocco, I have
not found a better shock than the Bilstein Sport or HD

Dale Witt
86.5 2.0 16v Scirocco
82 2.1 16v Scirocco (Zender 400 w/NOS)
85 1.8 GTI
----- Original Message -----
From: "Mark Mages" <wasserbox@yahoo.com>
To: <scirocco-l@scirocco.org>
Sent: Thursday, August 10, 2000 9:12 AM
Subject: Crappy ass Bilsteins (!?!)


> I am still totally irate, and need to vent.  In no way
> is any of this Pottermans fault - he rocks, and sends
> me M&M's.
>
> I bought a set of Bilsteins & H&R's for my Roc about
> 1.5 years ago.  Total cost with installation was
> >$1,000 dollars. (this is before I started doing all
> my own work)
>
> These things piss me off to no end.  About 6 mos' ago,
> one of the top plates on the rear shock stretched,
> slid down the shock post and pinched it so it was
> permanently bottomed.  Pulled them off, sent them to
> Potterman, and waited a month for Bilstein to get off
> their ass and replace them.  Meanwhile blew a pair of
> BOGEs that I had laying around due to the shorter
> springs.  Got the Bilsteins back.  All happy for 6
> mo's.
>
> About 2 weeks ago I noticed a nice 'crunch' when I'd
> hit small bumps when cornering.  I just did a bunch of
> work on the front end (tore EVERYTHING apart) and I
> thought I had put the wheel well cover on wrong.
> Futzed around with it, still heard the crunching, but
> the struts seemed OK (still bounced back)
>
> Go to change the oil last night, and noticed that the
> drivers side sits 1.5" lower than the passenger side.
> Push down, no bounce - it is totally bottomed.  Lift
> up and watch it slowly settle back to the bottom.
>
> My question - WTF did I pay over $100 ea for???  If I
> wanted crap that I would have to mess with every 6
> months I would have gotten Ryder shocks, or some crap
> from Pep Boys.  This is supposed to be about the best
> you can get (within a reasonable price range) but I
> have now had to replace both front and rear within a
> year and a half!  My control arms sit like this now
>
> _0__0/
>
> As a disclaimer - I don't abuse my car.  The roads
> here suck, and are always under construction, but I
> baby my car over any adverse conditions.  I abuse it
> on the nice well maintained twisty mountain roads, but
> in town I rarely get it over 30mph.
>
> My only consolations are that I hadn't gotten it
> realigned since I replaced the steering gear the other
> week, Bilsteins come with a lifetime warranty, and
> Pottermans great customer service.
>
> I feel a little better now.  THanks for the forum to
> vent ;)
>
> =====
> Mark
> Just because you have an opinion, doesn't mean that anyone wants to hear
it
>
> 87 Westfalia Gl
> 84 Scirocco 8v
> http://student.fortlewis.edu/~mwmages/
>
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