Re: Letter from VDO North America...

[Richard Fenton <ldfen1@lisco.com>]

Kathy Teulie wrote:
> 
> The VDO odometer will only last 100,000 miles +/-. The Speedo will go for a
> long time.
> If this guy does not know about the fail rate on this thing he should  not
> work for VDO!!!
> 100% of my 4 VW's had this same problem.
> 
> Doug
> 87 16v silver Scirocco "GTX"
> 
> Message text written by Kris Tewkesbury
> >>Dear Kris,
> >Thank you for your inquiry concerning VW speedometer failures.  Our
> >North American plant here in Winchester VA provides parts and service
> >for many original equipment customers, including VW of America.
> >
> >>While you suggest that "there has been problems with many mid-1980's OEM
> >Volkswagen speedometer/odometer units" I am unaware of any consistent
> >failure or recall campaign.  For more information on recalls you should
> >contact a local VW dealer or the NHTSA.  The NHTSA maintains a list of
> >manufacturer recall notices and maintains an office to handle consumer
> >inquiries.
> >
> >As for odometer failures in general, we maintain a service repair
> >department in Winchester and have extensive experience in gauge failures
> >and their causes.  Mechanical number wheel type odometers in particular
> >present a number of technical challenges, operating environment,
> >materials, lubricants, accuracy, and not the least, tamper resistance.
> >The latter point is important as we see a number of failed units that
> >have been damaged by tampering.  Other failure modes include drive gear
> >fractures, odometer housing wear, pinion gear failure, movement seizure,
> >and in the case of electrically driven units, printed circuit board and
> >motor failure. Should your car suffer a failure I highly recommend a
> >trip to your authorized VW dealer.  The dealer will charge more than the
> >local garage, but has access to parts, special tools, and service
> >information that most local garages don't.
> >
> >While the vast majority of VDO odometers have a life span in excess of
> >the original vehicle, a limited number of failures do occur and are
> >covered under the car makers warranty where it applies.  Failure outside
> >of the manufacturers warranty period, much the same as any other
> >mechanical part on the car, is a cost of ownership you and I must expect
> >and pay for.
> >
> >Sincerely,
> >
> >EB Kent
> >Service Manager
> >VDO North America - Parts and Service
> >Ekent@vdo.com
> >540 678 2177 (fax2183)<
> 
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I maybe a little late in responding to this but my 87 16V just rolled
181000 and ive had no prob with the VDO. Maybe Im cobfused to the
conversation but it wouldnt be the first time.

shannon
87 16V
181000-same motor-same clutch-

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