OT: some computer help needed

[jdbubb at verizon.net (Dan Bubb)]

This looks like something that could be an easy fix.
Check to see if there is an autoexec.nt file and if not install the downloaded file.
I don't know if she has a floppy or not, but the file is only 2KB so easy to download and just copy to the C:\WINNT\system32\ directory.
We'll try this tonight.

Thanks for the help Marc!
Dan

From: <marc_scirocco@xxxxxxxxxxxx>
To: <marc_scirocco@xxxxxxxxxxxx>; "Dan Bubb" <jdbubb@xxxxxxxxxxx>; "Scirocco List" <scirocco-l@xxxxxxxxxxxx>
Sent: Wednesday, May 09, 2007 11:14 AM
Subject: Re: Re: OT: some computer help needed


> This could be a quick fix.
> <<http://support4.scriptlogic.com/kb/article.aspx?id=13581>>
> 
> Is there a floppy drive on the laptop?
> 
> Cheers.
> 
> Marc
> 
>> > When Cathy tries to run the batch file on her Windows 2000 laptop the Command Prompt window opens but she also gets the following error in a separate error window that pops up and takes precedence over the Command Prompt window:
>> > 
>> > "16bit MS-DOS SUBSYSTEM
>> > C:\WINNT\system32\cmd.exe
>> > C:\WINNT\system32\autoexec.nt. The system file is not suitable for running
>> > MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the
>> > application.
>> > Close/Ignore"
>> >
> 
>