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scary stuff
A few years back when I had my 98 Jetta GT I called the dealer and told them
that my axles was going bad and it need to be replaced since it was still
under warranty. They responded with "Have we looked at it yet?" I told
them no but I was 100% sure my axles was going bad. So they told me to
bring the car in..
Well I jacked the car up before bring the car in making sure there was no
rip or anything in the boots because that means no mechanic failure and not
a warranty item.
Well I get a call from the Dealership "yup your axles was bad all right."
"But there was a rip in your boot and that made the axle go bad." So it
isn't under warranty, So we could get you a new axles + labor for $600 or a
remanufactured one + labor for $450. I get off the phone pissed and I
needed to go there to see this so called rip.
Well I ask to see the rip, and they let me into the shop, the rip looked
just like a flat head screw driver stabbed into the boot. Since I didn't
have any proof but word of mouth that there was no rip, they basically told
me to fuck off.
I went home bought an axles from the local parts store and replaced it
myself for $150.00. I then drove back to the dealership old axles in hand
and walked into the service dept. I dropped the axles on the service
manager desk on whatever he had there and left him a friendly little note.
I am sorry for the long email but this subject gets me fired up.
-Brian
85 Scirocco 8vT 01 Jetta 20vT 84 Rabbit GTI
----- Original Message -----
From: "Tonee Northam" <pb3vr6@yahoo.com>
To: "David Winchell, II" <davidwinchell2@sprynet.com>;
<sailingfc@dslextreme.com>; <scirocco-l@scirocco.org>
Sent: Saturday, July 15, 2006 5:16 PM
Subject: RE: scary stuff
> Nah, blinker fluid.
>
> They always gather around when it's up on the lift, looking.
>
> Something about the rear sway bar.
>
> "David Winchell, II" <davidwinchell2@sprynet.com> wrote:
> Yeah, Tonee.... But did they lubricate your springs for you? I still
> scratch my head and think WTF?!
>
> Dave
>
> David Winchell, II
> 87 2.0L 16V Scirocco
> 84 Scirocco BBS Turbo G60
> 80 Scirocco S
> 04 .:R32 (With fresh dealership lubricated springs)
> 00 Silverado
>
> -----Original Message-----
> From: Tonee Northam [mailto:pb3vr6@yahoo.com]
> Sent: Saturday, July 15, 2006 3:04 PM
> To: sailingfc@dslextreme.com; scirocco-l@scirocco.org
> Subject: Re: scary stuff
>
> If I do go to the dealer I can stand there and watch because it's all
> glass
> between me and the car. And I do watch.
>
> Our old dealership, your car is tucked away in a corner somewhere, the
> same dealer that tried to take me for a 750.00 seat airbag.
>
> sailingfc@dslextreme.com wrote:
> Here's my story(s).
>
> I took my sister-in-laws Passat into the dealer because she knew they
> wouldn't try to pull something over on me as easily as they would with
> her. She needed rotors and pads (I had no time to do it for her), which
> were down to metal on metal. I told them to return all the parts. When I
> went to pick up, I could see new pads and rotors by looking through the
> wheels. I didn't see any parts in the car and asked the service tech for
> them. He spent about 15 minutes (way too long) looking for the parts. He
> finally comes back with a small box. I look at the pads and they all had
> some pad material left. I ask him for the rotors. He claims that the
> scrap metal truck had picked them up already. I go back to the pads and
> tell him these are not the pads from the car because I could hear and see
> I was down to metal. He hesitates and then says he actually didn't know
> which pads were off my car and he grabbed the pads that were at the top of
> the pile (is this the same pile that the scrap metal truck had already
> pick up?). Since I knew by looking I had new brakes, I just looked at him
> and left.
>
> A friend of mine has a 2001 Audi A4 V6, which he took into the dealer for
> a tune up. When he picked up the car, he popped the hood and looked at
> the engine. The engine had a fine dusting of dirt on top (normal). He
> goes to the service tech and asked how a tune up is done on his car (from
> the top or bottom?). Tech says it's done from the top, by removing the
> covers. He leads the tech back to the car and shows her there are no
> finger prints on the dust of the engine covers. He said he has never seen
> anyone try to backpedal so fast. They settled by giving him a complete
> tune up, no charge and replace his factory radio that they popped a button
> out of by "accident" (which they were not going to do anything about).
>
> Moral of the story: Know your stuff and be observant.
>
> Enjoy your weekend everyone.
>
> -Dick-
> 78 Scirocco
> Original Owner
> 95 Passat GLX
> Second Owner
>
>
> LEF
>> That's one way of semi-keeping-the-wrenches-honest.
>>
>> Larry
>> ----- Original Message -----
>> From: cristine
>> To: scirocco-l@scirocco.org
>> Sent: Saturday, July 15, 2006 9:06 AM
>> Subject: Re: scary stuff
>>
>>
>> This is why, before my dear husband did all of the maintenance, I always
>> asked for my old broken/nasty parts back. It always irritated the
>> mechanics
>> for some reason.
>>
>> _______________________________________________
>> Scirocco-l mailing list
>> Scirocco-l@scirocco.org
>> http://neubayern.net/mailman/listinfo/scirocco-l
>>
>
>
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