MK IV Jetta Seat Issue

[cgrossi at dwc.edu (Christopher Grossi)]

Nice one. Regardless if they liked you, was warranted. I have a 2 page
letter going to VWOA tomorrow. Wish me luck. How is everyone's Scirocco
doing anyway? Feel bad about the off topic posts, so I am trying get a
little content in :).

Chris
----- Original Message ----- 
From: "Lars Bruchmann" <pilotlars@yahoo.com>
To: "Camron D. Crouse" <camron@worldaccessnet.com>; "Christopher Grossi"
<cgrossi@dwc.edu>
Cc: "Scirocco List" <scirocco-l@scirocco.org>
Sent: Monday, September 27, 2004 7:44 PM
Subject: Re: MK IV Jetta Seat Issue


> I was helping a friend buy a car a few weeks ago, not
> VW, and the salesmen kept harping on the warranties, i
> told them, 'oh, yeah, those great warranties that
> cover everything, until you drive up with a problem,
> then that particular issue is not covered because of
> some loophole, or lame excuse, or whatever.'  they
> didn't like me for some reason.
> --- "Camron D. Crouse" <camron@worldaccessnet.com>
> wrote:
>
> > Here's a thought - tell your local news media about
> > your issue, and
> > perhaps you'd get a segment on the 5 o'clock news on
> > their "Your Money,
> > Your Sense" (or equivilent)  feature about how your
> > local VW dealer does
> > not honor their warranties.  Sounds like a story I'd
> > like to watch.
> > Undoubtedly, the Customer Care would cave in when
> > the TV station shows
> > up to do a little investigative report....  If they
> > do not cave, they
> > will look like a$$es to all their current and
> > potential customers.
> >
> > Good Luck...
> >
> > - Camron from Vancouver, WA USA
> >    '86.5 Black 16V 2.0L
> >
> >
> > Christopher Grossi wrote:
> >
> > >To the guy who replied to my e-mail about my seat
> > issue and had made headway by contacting VWOA could
> > you e-mail me off the list at cgrossi@dwc.edu. I
> > would like to see what you did, because I am being
> > blown off by the VW Customer Care Center. I am being
> > told that a decision has been made regarding my case
> > and that that is pretty much it. "They stand behind
> > their decisions." Pretty crazy attitude to have
> > toward customer service.
> > >
> > >Thank you and sorry for the off topic stuff,
> > >Chris
> > >
> > >_______________________________________________
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> > >Scirocco-l@scirocco.org
> > >http://neubayern.net/mailman/listinfo/scirocco-l
> > >
> > >
> > >
> > >
> >
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> >
>
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>
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