Re: Advice: Upside-down motor mount

["Brian Honnold" <bhonnold@pac-cap.com>]

-----Original Message-----
From: Neal Tovsen <ntovsen@piper.hamline.edu>
To: Scirocco-L (E-mail) <scirocco-l@scirocco.org>
Date: Monday, February 15, 1999 8:55 AM
Subject: Advice: Upside-down motor mount


>I finally got my passenger-side motor mount out of my car (not toooo much
>trouble, actually...), and took it to the dealer to have the new insert
>pressed. But, of course, they put it in upside down.
>
>They had to destroy the old mount to get it out, so I'm guessing they won't
>be able to fix my new one. Besides, they didn't charge me anything to do
it,
>so I wouldn't feel good about going in there and raising hell about it.
>
>Since I have my car torn apart, I need to know: How bad will it be if I
>install it upside down?? Or should I just eat the $50 the mount cost me and
>order a pre-pressed mount/bracket from Potter?
>
>Neal (ya, ya, hindsight is 20/20...)


With their press they can just press out the new one and put it in the right
way!!!

Go back and politely ask them to do it the right way...just because they did
it for free doesn't mean that you can't expect quality work.  From a
customer service standpoint, free or not, they need to make it right for
you.  You are the victim...er..customer

BTW how do you know it's upside down???

Brian Honnold
'78 Rocco Ragtop



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