Fw: D&E SuperNet Update

["MIKE" <lerb@redrose.net>]

Sorry to anyone who had to indoor my ISP
-----Original Message-----
From: Rod Lefever <rod@desupernet.net>
To: John Banghart <john@redrose.net>
Date: Friday, October 24, 1997 3:20 PM
Subject: D&E SuperNet Update


>Hi John:
>
>Basically the same message as you wrote -- just tried to explain things
>a little more clearly and simply.  Please read carefully and make
>whatever changes you think are appropriate (or that you personally want
>to see) and send out.
>
>-----
>
>Greetings:
>
>Yesterday morning we encountered a situation where an individual who is
>not one of our clients or a user of our services, sent email to a very
>large mailing list.  In their message, they falsely used a "from"
>address at our domain, success.net.  Many of the email addresses they
>sent the message to no longer existed or were inaccurate so the messages
>were "returned" to the sender (the false from address they used on our
>mail server).  As a result, we received 10's of thousands of these
>bounced messages.  Our users may have experienced the following things:
>
>1) Messages were arriving faster than the mail server could deliver them
>-- as a result, messages were queued for subsequent delivery and in some
>instances were delayed by as much as 9 hours.
>2) We manually manipulated the mail queues to remove some of the
>"bounced" messages and to spread the queue among multiple mail servers
>-- as a result, some mail was sent or arrived with a
>john@mail.redrose.net, or postmaster@host1.redrose.net email address in
>the header (this should have no impact on what most users see or
>experience with their mail unless they examine the headers).
>3.)  Lost messages.  At this time, we don't believe any email was lost
>or accidently deleted along with the "bounced" message, but we can not
>be absolutely certain.
>4.)  If you subscribe to any mailing-lists, you may have been dropped.
>You can resubscribe to the lists at this time.  Many mailing-list
>administrators contacted us on this isssue and we believe we have
>explained the situation and dealt with their concerns.
>
>It appears that all of these conditions have ended, but some residual
>messages may yet be delivered with the above problems.
>
>Please accept our apologies.  The individual who improperly used our
>domain name is being dealt with and steps are being taken to insure that
>future problems of this nature will not adversely effect our customers.
>
>If you have any questions, please contact me at john@desupernet.com.  I
>will attempt to help each individual to the best of my ability.
>
>Thank you.
>
>--
>John Banghart
>Systems Administrator
>D&E SuperNet
>john@desupernet.com
>
>
>
>

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