Adirondack = lack of service [noway]

[jason@scirocco.org (16V Jason)]

Hey Josh,
         Don't let one spoiled apple ruin the bunch.

         I've purchased thousands of Dollars worth of stuff from Mark, and 
have sent everyone I know to him without fear -- and haven't regretted it 
once.  There aren't many shops around (except for the Pottermans) that you 
can say that about.

         I know Mike & Kristen as well as I know Mark & Christine, and I've 
bought from both. It's 6 of one and half-dozen of the others -- I 
personally go to Mike for performance stuff usually, and Mark for OE 
stuff.  They're both great people and great companies.

The bottom line is that Adirondack and Parts4VWs are the two best 
mail-order VW shops around, bar none.  You won't get better prices or 
service anywhere.  Of course no one is perfect.  So either you got someone 
on a bad day (I talk to Dave or Mark when I call), or maybe they didn't 
have the part at their office.  Or maybe they didn't know who you were and 
didn't want a stranger showing up at Mark's place.  ;)

Jason





At 03:02 PM 6/6/2002, Rick Alexander wrote:
>In my humble opinion you have encountered someone having a miserable day.
>This is not how it goes at Mark's place. Give 'em another chance.
>
>Rick Alexander
>http://www.brubakerbox.com
>http://clubs.hemmings.com/hams/
>http://clubs.hemmings.com/vwsrus/
>
>----- Original Message -----
>From: "Josh Able" <mkii@nycap.rr.com>
>To: <scirocco-l@scirocco.org>
>Sent: Thursday, June 06, 2002 8:26 AM
>Subject: Adirondack = lack of service
>
>
> > So I need a new motor mount. Adirondack has a motorsport rear motor/tranny
> > mount in stock.
> >
> > Let me say this, the guys out there were very polite, but that doesn't
>count
> > for much.
> >
> >
> > So any ways, my car is at my buddies shop in Schenectady, the garage is
> > about 25/30 minutes from Adirondack. I explain to Adirondack that I need
>the
> > part "now", since Im going out of town later in the day. They tell me that
> > they cant get it to me, since it wont get to the garage by UPS till
>Friday.
> >
> > Ok, that's no problem, Im 25/30 minutes from them, I will just run up  and
> > pick it up. Nope, cant do that, Adirondack wont let me.
> >
> > This is after I talk to a couple of other dubbers (one being Adirondacks
>web
> > designer) and they all said that Adirondack would let me get the part from
> > them if I really needed it.
> >
> > So, once again even after begging I get no help from these guys.
> >
> > The fucked up part is if I was willing to pay shipping charges, I could
>have
> > gotten the part from Potterman by 10:30AM if he shipped it last night. But
>I
> > figured there was no way that a shop that had such a "good" reputation as
> > Adirondack, would in fact be such a disappointment. Its ironic that I
>could
> > get a part from Californian faster than I can get the same part from a
>shop
> > located 30 minutes from my car.
> >
> >
> >
> >
> >
> > Josh Able
> >
> >
> >
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> >
>
>
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